Shipment options
SQ-Trade online shop readily serves customers from all over the world. Therefore we work with the biggest international delivery companies, to assure most secure and executive transportation.   
    
Delivery time
In-stock orders are shipped within maximum 2 business days after the payments are entered to our account. Shipments are executed from Monday till Friday. Orders submitted on Saturdays, Sundays and certain enounced holidays will be processed the next working day.
Shipment cost
Shipment costs are not included in product prices. They are calculated due to the pricing policies of the delivery companies. Please, note that the shipping rates are weight-based. The weight of every item is indicated on its detail page.
How to choose a delivery company
Select any product(s) from those available for purchasing from GsmServer and add them to your shopping cart by clicking "Buy now" or "Add to Cart" button. After that you should fill in shipping info and select the delivery company you prefer. Delivery cost will be automatically calculated depending upon the weight of the parcel. Finally, you'll see a detailed invoice including transportation fees you will be charged.
Tracking your package
As soon as your order is paid, SQ-Trade will ship the ordered items to you by means of the delivery company you've selected. Our manager will send you an e-mail with the tracking or delivery confirmation number of your package, enabling you to track the parcel all its way to you. The logged customer can track the package directly from his\her account page on SQ-Trade. For this purpose you should enter Order History section and click on delivery confirmation number of the shipped package in question. Alternatively you can track your package directly from the web-site of the respective delivery company.
Please note, that a buyer may track the delivery at least in 1-2 days after obtaining the tracking number. This happens due to package registration policy adopted by delivery companies and should not make customers worried about their orders.
Special Warning
Customer's postal address serves the main requisite for order processing. Therefore, please, be very careful while writing down your shipping address and zip code. As soon as you noticed any mistake in the address, please inform our manager immediately.
Warranty and returns policy
Our warranty does not cover risks of product's damage or loss within the responsibility of delivery company. For this reason, please check the parcel right on receipt and compare the contents with the packing list in the presence of the courier. If your package is lost by the delivery company, you should claim them directly. However, take into consideration that they will compensate the lost products only within the amount at risk indicated in the invoice according to your request. Expenses for shipping of the defected equipment both ways to and from the Customer's site are not covered by the warranty, except for the situations, when the customer receives dead on arrival product with "Tested" sticker. |
